Lime is a complete end-to-end live support chat solution that lets you interact with your web site visitors in a variety of ways. Your sales and support chat operators can interact with your web site visitors via a user-friendly web interface or they can use existing messaging software, such as MSN Messenger to seamlessly interact with your web site visitors who can chat with your representatives through an interactive window on your web site, all without installing any additional software neither for your staff nor for your customers!

Best of all, LIME Live-Support Instant Messenger is released under an open-source license free of charge. Check back here soon to download our first pre-release! If you are interested in becoming a contributor, please e-mail contrib at limesupport dot com.

In addition to all the advanced features you expect from a high-end communications platform, such as proactive chat invitations, visitor statistics, keyword analysis, chat logs, multiple operators, operator-to-operator chat, transfers, conferences, and much more!
Lime Supoort offers you the unique ability to chat with your customers effortlessly no matter where you are.

You want to be there for your customers around the clock, but you can't be in front of your PC all the time. Or perhaps you want to hire a fleet of salespersons scattered throughout the globe who all have different schedules and different means of getting online. Lime connects you with the world by providing a transparent communications platform:

Your customers log on to your web site and your representatives will be notified and can begin chatting immediately using a number of instant messaging platforms, such as AOL Instant Messenger, MSN Live Messenger, Yahoo! Messenger, Google Talk, Jabber, iChat, and many others; Lime is so flexible, your chat sessions can even be relayed by voice and routed to any phone in the world. Your operators can even chat with customers via text messaging mobile phone effortlessly and without having to install any additional software.
Of course, you are also able to chat via an advanced web interface that was built from the ground up using cutting-edge AJAX technology.

Although Lime Support includes so many advanced features, setup and integration into your web site takes only a few minutes; and for a limited time, we offer free installation with qualifying plans! Studies have shown that interactive live chat on your web site can increase your sales many times over; you can't afford to let traffic to your web site get lost to customers who abandon the site. Now you can capture your customer's attention and you have a chance to convert every visitor into a sale.